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Administrative Assistant - Data Entry

Department: Colony Tire Retail/Commercial
Location: Norfolk, VA

Job Title: Administrative Assistant (Data Entry)

Colony Tire located in Norfolk, VA is currently seeking a high energy Administrative Assistant (Data Entry) to join our team! Full benefit package offered including Medical, Dental, Vision, 401(k) + Profit Sharing, paid holidays, vacation time, company-paid life insurance, and short-term disability.

Summary:

This role is responsible for entering and closing work orders accurately, while maintaining strong communication with service writers, road service dispatchers, and diesel mechanics. The ideal candidate is organized, proactive, and comfortable moving through the facility to gather and verify information.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Tasks and Responsibilities:

  • Accurately enter and close work orders in the system.
  • Communicate with service writers, dispatchers, and technicians to collect needed information.
  • Walk the shop floor frequently to ensure accuracy and workflow alignment.
  • Maintain organized records of service data and documentation.
  • Support daily administrative tasks and service operations as needed.
  • Foster a positive, team-oriented atmosphere with strong attention to detail.

Work Styles:

  • Detail-Oriented – Ensuring accuracy in billing, credit, and collections tasks, as well as maintaining organized records.
  • Customer-Focused – Providing excellent service by addressing customer inquiries professionally and efficiently.
  • Organized & Efficient – Managing multiple tasks such as purchase orders, filing, and data entry without compromising quality.
  • Team-Oriented – Collaborating with different departments and supporting colleagues as needed.
  • Adaptable & Resilient – Handling a fast-paced environment while adjusting to shifting priorities.
  • Strong Communicator – Clearly conveying information through phone and email to customers and internal teams.

Basic Requirements:

  • Previous experience in data entry or administrative support
  • Strong organizational and communication skills
  • High attention to detail and accuracy
  • Comfortable being on your feet and walking through the facility throughout the day
  • Positive attitude with a willingness to take initiative
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and other business software

Education:

  • High School Diploma or GED

VEVRAA CONTRACTOR/SUBCONTRACTOR REQUESTING PRIORITY REFERRAL OF PROTECTED VETERANS

EOE: Minorities/women/protected veterans/individuals with disabilities

EEO Policy Statement

Colony Tire Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Colony Tire Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Colony Tire Corporation expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Colony Tire’s employees to perform their expected job duties is absolutely not tolerated.

View the EEO is The Law Poster. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

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